Work in office, or at home? Answering service opts for greater flexibility

While this winter may have been miserable for the majority of Canadians who had to traipse through the snow to get to work, school or any other daily destination, it’s been something of a boon for Answerplus Inc., a bilingual answering service business.

With a range of 24/7, urgent-business clients such as HVAC and plumbing companies, the company saw its call volume double on certain days this winter, as Canadians phoned in to request that someone come out and return heat to their homes.

Read the full Globe and Mail Article here

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Account Changes

To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic.    Our primary concern has been the health and safety of both our employees and our clients.  Our technology has...

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To our valued customers

To our valued customers:  With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...

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