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Work in office, or at home? Answering service opts for greater flexibility

While this winter may have been miserable for the majority of Canadians who had to traipse through the snow to get to work, school or any other daily destination, it’s been something of a boon for Answerplus Inc., a bilingual answering service business.

With a range of 24/7, urgent-business clients such as HVAC and plumbing companies, the company saw its call volume double on certain days this winter, as Canadians phoned in to request that someone come out and return heat to their homes.

Read the full Globe and Mail Article here

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