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Virtual Receptionist Vs. Virtual Assistant: Which Service Suits You?
Businesses big and small are rapidly embracing outsourced virtual support and the flexibility and expertise it offers. The rise of remote work has reshaped how all of us work and uncovered new ways to streamline operations, enhance service, and boost productivity. Two popular solutions have emerged to address these needs: the virtual receptionist and the
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How to Hire Top Customer Service Talent In a Tight Labour Market
Canada’s unemployment rate has fallen to an all-time low of 5.2%. This shortage has created a highly competitive job market that makes it harder to hire the skilled customer service representatives employers need. I sat down with AnswerPlus’ in-house recruiter, Brandy Blunden, to learn how small and medium businesses can stay ahead of their hiring
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The HVAC Industry is Hot This Summer — Here’s How To Beat The Competition.
Air conditioning in the summer is pure bliss. We’ve all experienced that audible sigh of relief we exhale when we step into a well-chilled room after spending a muggy July day outdoors. In fact, as I write this all my windows are open and my thermostat is reading 30 degrees. I am absolutely certain that
