Oil & Gas Industry

Oil & Gas Industry

For years, Answerplus has been a trusted partner to the biggest names in the Oil & Gas Industry. With our experienced CSR’s and our newest location in Edmonton, Alberta, we are well positioned to provide multifaceted support to your facilities by:

  • Virtual Reception Services for a facility’s incoming calls.
  • Respond to email requests.
  • Utilize your sales management system to create work orders.
  • Urgent Call Response – triage urgency, escalate and dispatch according to your protocol to on-call technicians.
  • Journey Management – Lone Worker/Work Alone programs.
  • Monitor automated alarm emails on specialized equipment and dispatch to the appropriate staff.
  • Take incoming fleet calls, (for all vehicles on site) and create a work order through your system.

The Answerplus Advantage™

  • Answerplus is a full-service partner to support your needs at head-office, facilities and in-field.
  • Experienced CSR’s capable of working directly with your system, including SAP.
  • Western Canadian location allows in-person coordination and support.
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Answerplus is proud partners with the following
professional organizations:

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Account Changes

To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic.    Our primary concern has been the health and safety of both our employees and our clients.  Our technology has...

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To our valued customers

To our valued customers:  With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...

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Call 1-866-615-3433 toll free for Answerplus sales enquiries or please complete the form below and a representative will contact you within 24 hours.