Oil & Gas Industry
Oil & Gas Industry
- Virtual Reception Services for a facility’s incoming calls.
- Respond to email requests.
- Utilize your sales management system to create work orders.
- Urgent Call Response – triage urgency, escalate and dispatch according to your protocol to on-call technicians.
- Journey Management – Lone Worker/Work Alone programs.
- Monitor automated alarm emails on specialized equipment and dispatch to the appropriate staff.
- Take incoming fleet calls, (for all vehicles on site) and create a work order through your system.
The Answerplus Advantage™
- Answerplus is a full-service partner to support your needs at head-office, facilities and in-field.
- Experienced CSR’s capable of working directly with your system, including SAP.
- Western Canadian location allows in-person coordination and support.
Have an inquiry?
We'll answer the call.
To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic. Our primary concern has been the health and safety of both our employees and our clients. Our technology has...
To our valued customers: With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...
We are taking preventative measures regarding the Coronavirus (COVID-19). To date, we have zero confirmed or suspected cases of coronavirus at any of our offices, however, we have enacted the following precautions in all of our four locations: Promote and communicate...
Call 1-866-615-3433 toll free for Answerplus sales enquiries or please complete the form below and a representative will contact you within 24 hours.