Professional Business Services
Since 1961, Answerplus has experience in providing Virtual Reception, Reception Overflow, After Hours Reception and Customer Support coverage for busy professionals from a variety of business sectors, including Law Offices, Accounting Firms, Consultants, Engineering firms, Financial Services/Consultants, and Insurance Brokers and Adjusters. We always provide a professional and friendly live answer for incoming calls and can remotely transfer calls to your staff, assist with FAQ’s or take accurate messages.
The Answerplus Advantage™
- Experienced CSR’s, specifically trained for your industry with the ability to triage calls for urgency and dispatch to appropriate staff member on call.
- Professional, highly trained CSR’s are a seamless extension of your office 24/7, 365 days per year.
- We offer bilingual service, French and English. Translation services available for most other languages.
“I would like to express how pleased we were with the Montreal call centre. The staff were eager to understand our coverage and their questions demonstrated their desire to be able to respond to policyholder inquiries.”
– Insurance Company