If your receptionist is ill or away on holidays, or you have an important meeting and don’t want to be disturbed, AnswerPlus has you covered. With Reception Coverage service you can get the assistance you need in any of these areas:
If your receptionist is ill, you don’t want to have other employees take turns covering the phones, which can negatively impact productivity. Simply make one call to AnswerPlus and we will seamlessly become your receptionist for the day.
We know your business and can transfer calls to the appropriate employees, dispatch emergency calls to designated individuals or take a message for non-urgent calls.
When your receptionist is going on vacation or your office is closing for the holidays, call AnswerPlus. Our trained customer service experts understand your business and can take messages and transfer calls to technicians and other personnel in a timely manner, based on your guidelines. You can enjoy your holidays, with the peace of mind that your business is in good hands.
When you’re having an important staff meeting and don’t want to be disturbed by a ringing phone, or are hosting a staff appreciation day and want everyone to participate, AnswerPlus is here to help. We can answer your calls and take messages, relaying them to your office once the meeting is over. If there is an emergency, we will contact your designated staff to ensure it is handled in a timely manner.