Inbound Call Center

With offices in Toronto, Hamilton and Montreal AnswerPlus is available to answer your customer calls and keep your business operating 24/7. No matter how complicated your business may be, our customer service experts are fully trained on your industry, products, services and systems to handle all of your inbound calls. With seamless call management and call answering services, we become a true extension of your business.

There are several business advantages to partnering with AnswerPlus:

  • Gain significant cost savings over hiring in-house staff.
  • No need to invest in infrastructure as no extra office space or telephony equipment is required.
  • AnswerPlus never closes, so calls can be answered, and orders processed, immediately in all time zones.

Choose from six Inbound Call Center services:

Order Taking

Your company can be open for business and taking orders 24 hours a day.

Email Response

Promptly answers customer questions during the sales process.

Live Chat

Instantly answers customer inquiries to help close the sale.

Help Desk / Contact Center

Ensure a consistent customer service experience with a single point of contact.

Appointment Booking

AnswerPlus will book your appointments on the first call.

Book Off Lines

Using our Call Answer Services, AnswerPlus can manage the time consuming task of employee call outsĀ 24/7.