Book Off Lines

Answering calls and managing the associated tasks when your employees are unable to come to work is a time consuming task. Our Virtual Receptionists can answer book offs or call ins 24/7, recording the time of the call, the reason for booking off, and when the employee is expected to return, in addition to any other information you require. We will then contact the individual supervisor using a customized and preferred method, and if required proceed to find coverage for the absent employee.

The advantages to our clients:

  • Reduce stress on managers and supervisors who no longer have to spend time finding coverage for ill employees.
  • Minimize downtime by quickly finding another employee to fill in.
  • Increase productivity as your entire team can focus on their own work, not on how to cover for the absent employee.

Other Inbound Call Center Services: