HELP DESK | CONTACT CENTRE

Help Desk

Answerplus can provide a single point of contact for your customers to ensure consistency in the customer service experience. Our customer service experts are trained to understand your business so they can answer questions, and know when a customer issue needs to be escalated. The proper procedures for these situations are always a mirror to your internal policy.

Contact Centre

Answerplus will exceed customer care expectations by handling all aspects of your client interactions. Whether it’s supporting online orders, tracking delivery or simply a customer’s quick question, Answerplus will ensure that your clients will brag about the experience.

The Answerplus Advantage™

  • Outsourcing the first point of contact to Answerplus allows your company to focus on growing your business.
  • Prompt and professional responses leads to client referrals and retention.
  • Demographic reports allow your company to monitor service levels and make adjustments as needed.

 

Have an inquiry?
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1-866-615-3433

Account Changes

To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic.    Our primary concern has been the health and safety of both our employees and our clients.  Our technology has...

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To our valued customers

To our valued customers:  With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...

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Call 1-866-615-3433 toll free for Answerplus sales enquiries or please complete the form below and a representative will contact you within 24 hours.