product recalls

Product Recalls

We provide email/voice blasts to consumers providing details on the product recall and the number to call for more information.

More than this, we provide outbound calling to consumers, are available to receive customer service calls 24/7 and provide callers with answers to FAQ’s.

Answerplus provides daily reporting including contact information to the fulfillment company if the product is being replaced.

Update and verify any contact information for consumers.

The Answerplus Advantage™

  • Inbound and outbound communications capable.
  • Manage high call traffic with no busy signal.
  • Ability to staff up and down staff quickly with quality CSR’s and dedicated account management.
  • Customized detailed reporting to manage your project.
product recall alerts

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Account Changes

To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic.    Our primary concern has been the health and safety of both our employees and our clients.  Our technology has...

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To our valued customers

To our valued customers:  With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...

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Call 1-866-615-3433 toll free for Answerplus sales enquiries or please complete the form below and a representative will contact you within 24 hours.