A Top-Quality Call Centre in Hamilton

For any business seeking the assistance of a call centre, Hamilton, Ontario has AnswerPlus and we will handle every phone-related problem that needs to be solved. Ever since AnswerPlus began in 1961, we give pleasant service to each of your callers before sending them off to you.

Here’s what we do: our Customer Service Receptionists (CSRs) answer your calls then direct your customer to the staff member in your company on any land line, cell phone or pager that they specify. With our call centre in Hamilton performing off-premise reception 24/7 to numerous businesses, they receive additional help with handling their excess calls and the same satisfaction as having an on-site receptionist.

AnswerPlus is unlike any other call centre in Hamilton because we have the policy of treating our customers last. To ensure the best service to our customers’ callers, we make the benefit of our CSRs our first priority. When our CSRs have been treated respectfully, they can then give the same kind of gratitude to your callers and that measures up our amount of service to your business.

Main services that our call centre in Hamilton provides and is known for include: having our Emergency Response Team advise your company of any crises; providing answers to your callers with questions and/or concerns; serving as a backup phone line during a blackout or other disaster.

So any person may use our call centre in Hamilton, AnswerPlus is available to the public in a multitude of languages. The two main languages we offer are English and French.

Contact the AnswerPlus call centre in Hamilton to make your business run more smoothly when you’ve got professionals working your telephones.


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Account Changes

To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic.    Our primary concern has been the health and safety of both our employees and our clients.  Our technology has...

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To our valued customers

To our valued customers:  With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...

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Call 1-866-615-3433 toll free for Answerplus sales enquiries or please complete the form below and a representative will contact you within 24 hours.