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  • >> Virtual Reception
  • >> Emergency Response
  • >> Off Premise Reception
  • >> Health & Safety Due Diligence Services
  • >> Disaster Preparedness Support
  • >> Reception Overflow
  • >> Order Taking
  • >> e-Reception
  • >> Help Desk/Contact Centre
    • CALL 1-866-615-3433
    "Our Customers
    Come Third. "
    "AnswerPlus
    receptionists have
    proven their proficiency
    at handling life and
    death calls... "
    "AnswerPlus has a
    positive ‘can do’
    attitude..."
    "We pay AnswerPlus a
    fraction of what it
    would cost to hire our
    own in-house
    order-takers... "
    "We commend
    AnswerPlus for the
    excellent service they
    have provided our
    company for the past
    nine years."
    "Thank you for your
    outstanding response
    and support during the
    industrial fire and
    subsequent closure
    of our offices... "
    "Because of the care,
    attention to detail,
    technology and
    knowledge that
    AnswerPlus provides... "
    "AnswerPlus understands
    that our company’s
    credibility and commitment
    to our customers/clients
    is most important... "
    "Our office is such that
    we have ever changing
    demands, and I am pleased
    that I have found a service
    up to the challenge
    of meeting our needs. "
    "We wouldn't hesitate
    to recommend
    AnswerPlus to any
    company requiring
    communication and
    monitoring support... "
    "AnswerPlus has
    contributed to Enbridge
    Electric’s success as
    Ontario’s leading smart
    submetering provider."

    Emergency Response

    A National Roadside Assistance Provider centralized their emergency services with AnswerPlus. Drivers in need of assistance, now call one central number, regardless of their location, and an AnswerPlus Emergency Response Customer Service Receptionist uses our locating system to transfer the caller seamlessly to the appropriate emergency responder for that area, providing immediate help for the caller.

    Advantages to our client:

    • Emergency Response Operators are cost effective for live 24 hour support
    • The company enjoys improved customer loyalty.
    • Revenues have increased due to referral business and fewer missed service calls.
    • Demographic reports provide ‘real time’ service indicators enabling our client to make continuing adjustments to improve service.

    Emergency Response from AnswerPlus Answering Service ensures your customer’s critical call is handled with expertise, and promptly delivered to your on call personnel. Experienced live agents are available 24 hours a day and understand the urgency of strictly following the escalation protocol that you set.

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