Skilled tradesman in yellow construction jacket running a diagnosis on a tablet

24/7 Live Call Answering for Skilled Trades

Young caucasian man in blue plaid shirt, working on his laptop an cell phone

Imagine having a team of skilled professionals representing your business around the clock. With our virtual reception services your business is always ready to handle calls, capture leads, and dispatch field service jobs at lightning speed.

  • Bridge language barriers with bilingual support
  • Overflow support when your phone lines are busiest
  • Appointment scheduling through your website or online software

We understand not all service calls are created equal. Power outages, burst pipes, and emergency roof repairs don’t always abide by a nine to five schedule. Our team is ready to address urgent calls promptly, turning potential crises into satisfied customers, and ensuring that your team is only disturbed for the calls that truly matter.

  • Flexible call screening and filtering based on your needs
  • After hours reception offers peace of mind for urgent concerns
  • Lone worker check-in line for team members working in the field
Dispatch officer with short red hair, dispatching calls on a computer screen

Polite, professional, and well-versed in the language of commercial trades, our virtual receptionists are here to support your business full-time, after hours, or as back-up for your in-house staff.

Your peace of mind is our priority, which is why every business we partner with is assigned a dedicated account manager.  With experience navigating your industry challenges, your dedicated account manager is ready to answer your questions and make personalized recommendations.

Our proprietary software gives us the ability to sound just like you. From call routing to relaying messages, we use industry-leading tools and reliable technology to help you work smarter, not harder.

Take control of your time and budget by dispatching messages directly through text, phone, or email. Reduce the risk of miscommunication and rest easy knowing your on-call staff will receive timely updates.

Your calls are tracked and recorded from the first ring until they’re all wrapped up – including call state changes and anybody who handled the call. You’ll have access to them, plus, we can use this info to whip up detailed reports so that you can make savvy business decisions.

As your business grows, we can swiftly scale our people and resources to meet increased call volumes. We’ll never leave you or your customers hanging – no matter how busy you become.