AnswerPlus is an award-winning, 24/7, bilingual, inbound call centre with locations in Toronto, Hamilton, Montreal, Calgary and New York. Acting as the voice of companies since 1961, we specialize in developing custom communications and customer service solutions. We provide outstanding customer service to companies of all sizes and offer Answering services, Call Centre services and Emergency Call services.
Unlike organizations that use the mantra customers are the number one priority, we have a slightly different philosophy. At AnswerPlus we put customers third. Employees are the number one priority. It’s a matter of simple logic — if they are motivated, happy and have the skills to do the job, they will be excellent at what they do. Excellence will keep callers happy (priority two) which ultimately translates into generating loyalty and repeat business for our clients.
AnswerPlus is part of the PasWord Group of Companies, including PasWord Protection and PasWord Paging.