CSR order taking

Book Off Line

Efficiently and effectively manage your employee book-offs and call-outs for coverage through Answerplus Book Off Line service.

Employees call in to a line set up just for your company, giving  reason for absence.  Our specialized CSRs will gather detail from the employee to your specifications, including department, employee or ID number, supervisors name etc. and immediately forwarded  to your point of contact through email, text or phone call.

The Answerplus Advantage™

  • Know instantly when you have an employee book off
  • Receive summary reports daily, weekly and/or monthly
  • Free up your supervisor’s time to focus on important business matters by handing the call outs for coverage to Answerplus.