At AnswerPlus we provide outstanding customer service to businesses of any size and from any sector. Our Virtual Receptionists are fully trained on your industry, products, services and systems to handle all of your inbound calls. With seamless call management services, we become a true extension of your business.
AnswerPlus has a positive ‘can do’ attitude, which is why it was chosen to provide the OIS After-Hours Emergency Interpreter Service.
AnswerPlus understands that our company’s credibility and commitment to our customers/clients is most important. Their CSRs provide a professional and consistent level of service.
Because of the care, attention to detail, technology and knowledge that AnswerPlus provides, VON’s migration to AnswerPlus was seamless and transparent for our staff, clients and customers.
AnswerPlus has provided 24/7/365 telephone support for our customers. Accessing the Maplelea website, AnswerPlus Customer Service Receptionists, place orders for products, recommend age appropriate selections, and answer any questions. After confirming the order, they provide the caller with the total value including taxes & shipping, a verification number, and the expected delivery date. Maplelea is pleased to say that we have been thrilled with the service they have provided.
AnswerPlus is committed to customer satisfaction, and it is clear that they take pride in providing that service. AnswerPlus has contributed to Enbridge Electric’s success as Ontario’s leading smart submetering provider.
Our company is very focused on professionalism and sales conversions. One of the benefits of using AnswerPlus nationally is that having a live voice answer every call simply converts more leads. Statistics suggest that 69% of people will hang up rather than leave a message, so AnswerPlus provides us with a more consistent approach to handling customer inquiries to ensure each caller receives the high quality response that is expected from a premium brand like MOLLY MAID
As our Agency has grown and our answering service needs have changed, AnswerPlus has been there to help us meet our new
challenges. We are very pleased with the services that have been provided and wouldn’t hesitate to recommend AnswerPlus to any company requiring communication and monitoring support.