Transportation/Roadside assistance

Urgent Call Response, Virtual Reception, Dispatching, Customer Service Support, 24/7/365

Since 1961, Answerplus has been a trusted partner to the Transportation Industry working with Tire Companies, Trucking Companies, Bus Lines and Providing Roadside Assistance support.

Answerplus utilizes state-of-the-art mapping software that we customize to suit your needs in order to determine where your driver is and dispatch the appropriate associate according to your company’s protocol.

Our CSR’s will capture all important caller information and follow your escalation procedure, to dispatch quickly and efficiently. We can set up a tracking system for you or integrate with your existing system.

Answerplus is PCI compliant to accept payments.

We work with many School Bus Lines and School Boards to provide support to parents with questions or issues about their child’s bussing. Our team is able to work effectively with your existing system to provide live updates in order to support you during peak periods.

The Answerplus Advantage™

  • Answerplus provides front-line support 24/7/365 days a year, so you can provide your callers with peace-of-mind during difficult situations or peak times.
  • Allows you to focus on other important priorities during busy periods, knowing your callers are taken care of.
  • Our team of in-house programmers coordinate access to your system software so we can provide real-time information to your callers and update your systems with important caller information.


transportation/roadside assistance specialists
transportation/roadside assistance specialists
transportation/roadside assistance specialists

Answerplus is proud partners with the following
professional organizations:

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Account Changes

To our valued customers: We wanted to provide a quick update to communicate how AnswerPlus is currently managing and addressing, the COVID-19 pandemic.    Our primary concern has been the health and safety of both our employees and our clients.  Our technology has...

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To our valued customers

To our valued customers:  With the uncertainty of the future impact of COVID-19, a lot of our customers have put in place a pandemic plan to ensure the continuity of their businesses. As part of their plan, quite a few have reached out to us to incorporate AnswerPlus...

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Call 1-866-615-3433 toll free for Answerplus sales enquiries or please complete the form below and a representative will contact you within 24 hours.