Answering a business call at your workplace involves a different approach relative to a regular, non-business call. When customers call your company, they expect your undivided attention. They don’t want to be kept waiting and they need prompt answers.
Regardless of your business size or industry, customer communication matters. Here are a few actionable ways our clients have improved their customer communication while navigating uncertain times during COVID
Health-related workplace absenteeism increases sharply each year during the inevitable flu season, which normally starts in November.
This year, in the midst of a global pandemic, our concerns around maintaining a healthy workplace are amplified.